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New York, New York
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EXPERT ADVICE
Is HGV Max Right for You? One Owner Shares Why He Took the Leap
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HGVClub & Owners
The Club & Owners (formerly Diamond Resorts)
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Our Continued Commitment to Clean
We remain dedicated to providing a clean and safe environment for our Owners, Guests and Team Members. From check-in to check-out, HGV’s Enhanced Care Guidelines with Hilton CleanStay™ focuses on cleanliness that’s visible throughout your stay.
High Standards of Hospitality Focused on You
Travel Within the United States
Before you travel, we encourage you to check with each city, county or state for details on any travel advisories, including quarantine orders, and other requirements, such as the use of face coverings.
We ask that Owners and Guests follow local and state regulations as it relates to face coverings and CDC requirements.
Travel Outside the United States
As a first step in planning any trip abroad, check the U.S. Department of State travel advisories for your intended destination. Before you travel, please check for specific travel advisories on our Travel Alerts page.
Check-In and Check-Out
Frequent and thorough cleaning
of all high-traffic areas, including lobbies, check-in counters, pool and lounge spaces, fitness centers and food and beverage areas.
Guest Rooms
We use EPA-approved
cleaning solutions to clean all areas of Guest rooms with a focus on high-touch areas.
Reduction of paper items,
including guest directories, magazines and printed promotional items supplemented with digital options to limit your exposure.
Shared Spaces
We ask that Owners and Guests follow local and state regulations as it relates to face coverings and CDC requirements.
Team Member Training
Enhanced training
for all Team Members on the proper use of EPA-approved disinfection chemicals and cleaning protocols to ensure your protection.
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